Awards
Glaval Dealer of the year 2007,2008, 2009, 2010
Goshen Dealer of the year 2006, 2007,2008, 2009, 2010
Champion Dealer of the year 2006, 2007,2008, 2009, 2010
Braun Dealer of the year 2006, 2007,2008, 2009, 2010
Testimonials
Starting in 1992 National has sold us most of our bus fleet. I'm sure you question how sales relates to service. After purchasing the number of vehicles we have purchased, you have to anticipate that there have been problems. National has proven to be a reliable partner in pursing those problems. Their maintenance staff has stood ready to offer solutions and/or suggestions in an effort to support us. They also have the contacts in the industry to obtain support from component suppliers.
We are satisfied with the service we have been provided and we feel we can depend on National to do what is right for us. Form the top of the company employees are responsive and knowledgeable. Honesty is highly valued and it has been my experience when David Clawson or John Walsh tells you something is going to be done, it is done. I have every reason to believe your experience with National will be similar to mine.
J Douglas Carter
Potomac Valley Transit Authority
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Thank you, Jason. May I please just offer kudos and commend Brent Roy for an outstanding job in representing National Bus Sales. He has been wonderful to work with, and I have been purchasing for a llloooonnngggg time...it's always nice to find a salesman with integrity.
Thank you and take care
Denise
The University of Central Oklahoma
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Mike,
I appreciate you "stepping up to the plate" to take the lead with intentions to produce some results and get things going in the right direction here at RTD. It's good to see a person stand up and do that. As a result of your efforts Tuesday, we had two mores buses ready to go on line, one of which was needed and left only minutes after it was repaired and the other was put on line the next morning. Your efforts came back to us on Wednesday and got another bus up and ready to go and it was put on line that afternoon...
Respectfully yours,
Mike Jones
Rome Transit Department
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Mr. John Walsh,
I just received your thank you letter. I know you were not soliciting information about the representative that handled our transactions, but I felt compelled to write. Mr. Andrew Clawson is a professional in every important aspect of quote to delivery. He responds quickly, and his product knowledge is excellent. He is an asset to your Company. We look forward to a mutually profitable long lasting relationship,
Jim Boyle
VP Fleet Leasing
Admiral Leasing
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Dear Mr. Bosland,
What a success! The Birmingham-Jefferson County Transit Authority (BJCTA) employees enjoyed their Annual BJCTA Bus Roadeo Competition. The event received rave reviews.
On behalf of the BJCTA Board of Directors and my office, I want to extend a heart-felt thank you for your commitment to making this event so successful. It was the vision of the Board of Directors, Executive Director and the Planning Committee to provide a friendly competition that recognized their top employees in a pleasant and fun environment. Your generous contribution helped make our vision a reality by helping to offset the cost of holding the BJCTA Bus Roadeo.
As we continue to have this program, please know that partnerships with our sponsors are vital to the success of this event. You are truly appreciated. Thanks again.
Sincerely,
Peter S Behrman
Executive Director
Dear Mr. Stokes,
Thank you for your generous donations and support of the 2011 State of Florida Triple Crown Bus Roadeo. This event was sponsored by RTAP, Rural Transportation Assistant Program, FDOT, Florida Department of Transportation, and the FPTA, Florida Public Transportation Association, hosted by Votran, and supported by you and your wonderful organization.
This event was a success in large part to your contribution and support.
From everyone at Votran, a heartfelt thank you.
Sincerely,
Bill Mayer
Operations Manager
Dear Dennis,
You woke up early, you endured the wind and chilly early morning temps, you volunteered, cheered and even "teared"; we cannot thank you enough! This year's National Special Needs Team Safety Roadeo could not have happened without you! The contestants have all raved about their experience as a result of your hard work, they as as I'm sure you, learned a great deal and had a great time.
On behalf of the event partners Edupro Group and NAPT, thank you, thank you, thank you! Your time, dedication and passion for learning is greatly appreciated and you have made a tremendous difference in the lives of students with disabilities.
With Warmest Regard
Cheryl
National Specials Needs Team Safety Roadeo
Sir,
My Institution owns twenty of your buses and I called earlier in the week to find out how long the warranty was on the wheelchair lifts. I spoke with a very helpful gentleman named Ryan. Not only did Ryan answer all my questions, but scheduled to have a Product Support Specialist come to our office in Houston on Friday January 7th.
Mr. Greg Fennell showed up as scheduled and met with myself, my counterpart, Linell Williams, and our maintenance tech Omar. It is impossible for us to be more satisfied with Mr. Fennell's service. He quickly diagnosed the problem and within minutes had the lift fixed.
Mr. Fennell then spent time teaching us how to troubleshoot and correct problems in the future. He also took the time to teach is other things about our buses in general and patiently answered everyone of our many questions. He took the time to make sure we knew how to contact both himself, and Mr. Richard Garcia for parts if needed.
Mr. Fennell could not have been a better representative of your company. If he is indicative of the type of employee your company has, then you doubt have found the key to success. Mr. Fennell's knowledge of the product and his professionalism is unmatched and very impressive. He told us about the seminar you have coming up this spring that hopefully we can attend.
Again, thank you for your assistance, and on our behalf, please thank Mr. Fennell and Ryan.
Allen G. DeForde Jr.
Team Leader
AF & CO
Parking and Transportation
Carl,
Just a short to bring to your attention the exceptional performance of Greg Fennell and Kevin Rupe at CITIBUS in Lubbock Texas. Working long hours each day the week of October 25, 2010 they were able to install the air system filters on all 16, Spirit of Mobility buses. Additionally, they upgraded 5 buses with the "new" Braun ramp assembly. Greg and Kevin were able to accomplish this task by working together, applying their knowledge and skills at each step of the way in an efficient and professional manner. Along with their assigned task they were able to find the time to assist with diagnostic actions for an Air Lift module failure on a CITIBUS vehicle. Their "can do" attitude was maintained through-out each and every long day. They set an example for us all to follow.
Please let them know their actions are appreciated by ARBOC Mobility LLC. If in the future there are any service actions required in their service area I do look forward to working with them.
John Lubinski
ARBOC Mobility LLC
Director of Manufacturing and Service
I am the president of the Appling Christian Academy booster club that purchased the GMC the 5500 GMC Starcraft 33 passenger bus from you recently. I just wanted to drop you a note on your employee, Trisha Horne. I was very impressed with her professionalism and willingness to accommodate our board by traveling down to McDonough late on a Friday afternoon to demo the bus. She was pleasantly persistent in following up with me over the past couple of months, but never pushy. She also went the extra mile by delivering the bus to our school. She always responded promptly to any questions we asked and when she didn't know something technical or mechanical about the bus she said so but quickly found someone who did. Overall we are very happy with our bus and our dealings with Trisha. Most of the time you'll never have anyone respond unless there is a problem, but it was nice to go through a major purchase decision process without one single complaint. I thought you might want to know.
Zachary Johnson
Procurement Manager
Appling Christian Academy
Troy,
I wanted to take a moment to thank you and National Bus Sales for the very informative trip to Michigan. I know that I can speak for David in that I think that we both have a new found respect for the process that Champion has in their bus production. We thank you for your hospitality and your kind actions during our visit. It was nice to see Joe with Champion and we are still laughing at some of the things he said or did.
As mentioned the other day I want you to know that we are very pleased with our working relationship with Ryan. He has always been cordial and always returns emails and phone calls. We know that if there is ever a problem that he is willing to get the problem resolved and we look forward to working with Ryan and National Bus Sales for our future Bus needs.
J.R. Salazar
General Manager
Central Texas Rural Transit District (CARR)
Donaldsonville Area Association for Retarded Citizens, Inc. would like to take this opportunity to express our hearfelt appreciation by saying "Thank you" for your wisdom and knowledge in helping us with DAARC 2004 E450 DOTD bus at All-Star Ford.
It is through the efforts and kindness of wonderful people like you, we at DAARC are able to provide the services needed for our clients and attain the goals we are able to provide for them.
Sincerely
Marlene Dominque
Executive Director
Donaldsonville Association for Retarded Citizens, Inc.
I strongly recommend Micah Bailey to represent the National Bus Sales and Leasing Company in any public or private contacts on behalf of his company. As the staff representative for our Transportation Committee, I have dealt extensively with Micah Bailey in our efforts to purchase a new 32 passenger bus. I have had the pleasure of knowing Micah Bailey of National Bus Sales for almost eight months. During this time of our aquaintance, I have known Micah to be a christian man of good and moral character. He definitely represents the National Bus Sales and Leasing Company with utmost integrity. When asked numerous questions about various products, he was consistently honest, either giving accurate information or occasionally responding with, "I'm not sure, but i will find out.'' His response time was quite efficient. I and our committee never felt pressured, manipulated or inferior in our dealings with Micah. I overheard one committee member tell Micah, ''You know, you are one of the reasons we bought this bus.'' That cannot be said about too many salesmen i have ever dealt with in all my years.
I have recommended Micah Bailey and National Bus Sales to many of my friends and acquaintances in other ministries, and will continue to do so. Since delivery of our bus approximately six weeks ago, Micah has been very faithful in "service after the sale." I am confident that he will continue to be a great contact, both personally, and as a representative of the National Bus Sales and Leasing Company.
Sincerely,
Trey Ainsworth
Calvary Baptist Church-Luftin TX
Minister of Evangelism & Ministry
"Parts and service are great. The parts staff has a way of finding those difficult parts that no one else seems to know anything about and they make it seem easy. Warranty and technical support are also first rate."
"Sales and contract support are unparalleled. It is refreshing to deal with a sales and marketing department that is so confident of their product that they actually tell the truth (good and bad)."John A. Sorrell
Manager
Wiregrass Transit Authority
You can buy a bus with a warranty anywhere. But if you want to buy a bus with people willing to support you after the sale and after the warranty runs out, then you’d better buy through National Bus Sales. Their personal networking with suppliers and parts vendors and their dedication and commitment to customer service will help you keep your bus on the road collecting passengers when other company’s buses are sitting on the side of the road collecting nothing but dust.
David A. Bruffy
President
WV Public Transit Association
Good morning,
LULAC Project Amistad has enjoyed the working relationship with National Bus Sales. LPA has found the staff to be very helpful and prompt when addressing issues with the purchase of new vehicles, repairs of existing vehicles, and warranty recovery of our vehicles parts and labor. LPA has had the pleasure of working with someone from the three different departments sales, service, and parts. National Bus Sales employees have shown to be good partners and have provided help to our agency even when the vehicle is not one that was purchased at National Bus Sales. I feel that over the years National bus Sales employees have proven to be a dedicated partner. I would like to give a special thanks to Ryan Frost who has over the years has provided assistance and support in a courteous manner.
Vicente Huerta, CCTM
Director of Transportation
LULAC Project Amistad
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National Bus Sales always strives for superior products, service, delivery, price, and always is a 5 STAR in every aspect.
I would recommend National Bus Sales to any who wants top-notch product with service, reliability and integrity of the products – and GREAT people.
Victor Morales,
Procurement Officer
Lower Rio Grande Valley Development Council
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NBS has provided a quality product with exceptional support. The knowledge, dedication and pursuit of satisfied customers by Ryan Frost and NBS have made it possible for the CVTD to have the confidence needed to not only purchase but, to also recommend them to other agencies.
Sean Scott
Concho Valley Transit District
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I would like to say that National Bus Sales has been a great asset for Barrow County Schools for the last 18 years. I can’t say enough about Celia Swim -she is a tremendous help in the parts department. John Swim, Dennis Ivey and the rest of the crew are also just a joy to work with!
Kathy Baughcum
Barrow Co.Schools
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"Knowledge Learning Corporation relies on National Bus Sales to keep their Center buses Safe and Dependable as we transport our most precious cargo".
Darrell Lyons
Fleet Manager
Knowledge Learning Corporation
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I would like to take this time out to say how great Celia is. There are so many things I don’t know where to start. I know that she goes over and beyond what the job requires and I would like to say thanks for that assurance. No matter what it is she knows and if she doesn’t she finds out and get back with the information. I also would like to add that she makes my job easier. Having Celia a part of National Bus says a lot of great things about the company.
Sincerely
Tonya Arnold
Clarke Co BOE
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It is always a pleasure dealing with Mike Greenlaw and the service team at National Bus Sales. They always take the time to handle our problems and get us in and out of the shop very quickly. We can’t say enough great things about the service we get at National. I would recommend Mike and his team to anyone for their service needs. We always know that when our bus is at National we are getting the best service and building friendships for life.
Corey Rhodes
District Mgr
Automax Rent A Car
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Greg,
I want to THANK YOU for the really GREAT SERVICE we received from National Bus Sales at Connect Transit with the delivery of our SEVEN BUSES. The time it took for you to respond to the concerns of the buses and the repair for the minor problems was very quick and fast and always I might add with a smile on your face. You’re the Best!!!!!!!!!!!!!!
Thanks again and I look forward to doing business you and National Bus Sales again.
Conni L. (White) Westfall
Connect Transit / Transit Manager
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KI BOIS Area Transit System is operating 184 vehicles, so over the years we have bought from many vendors. National Bus Sales is by far the best company that stands behind their products. If you have a problem, just give them a call and they will do their best to take care of it.
Charla Sloan
Ki Bois Area Transit
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HERE AT PENSKE, WE HAVE USED NBS FOR ALMOST 2 YEAR. WE HAVE NEVER HAD ANY PROBLEM WITH THE SERVICE THEY PROVIDE. NBS SEEMS TO REALLY CARE ABOUT THE CUSTOMER. I CANT SAY ENOUGH ABOUT HOW MUCH THEY HELP KEEP OUR BUSSES RUNNING. THEY PROVIDE EXCELLENT PART SERVICE.
THANK YOU JAVIER !!!!!!!!!!!!!!!!!!!!!!!!!!
Dickie Rattarree
Penske Fleet Maintence
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